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One day, we sent two interpretors to two different clients. The first client had a tel-conference between English speaking Singaporean personnel and Chinese speaking China client.It was a simultaneous job which needed accredited interpretor. This was a strait forward assignment as we just sent our best English-Chinese interpretor. However the second client needed someone to help with a project with low budget. Instead of quoting a fix price to disappoint the client, our project manager discussed in detailed and decided to send a talent who fits the need of the job at a lower price than the simultaneous interpretor.
At the end of that day, we called the two clients to follow up the translation jobs done. Within our expectation, we made two happy clients with two different talents. This is not the first time that we adjust our rate list to meet clients budget yet deliver a great job.
We are proud to say: At SMART translation, we understand clients needs as if our own needs.
As a translation agency, we are here to find the right linguistic talents for the right client to create a win-win-win situation. Our clients benefit from our great service and translation deliveries, and our translators keep getting jobs from us. In return, we sustain to serve more people.
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